72 hours
Website go-live
Case Study · Healthcare
Peak Hearing Digital Transformation
Website launch, automated bookings, and a custom Audiology OS now running day-to-day operations.
Website DevelopmentCustom SoftwareAutomation
Context, challenge, solution
Context
Peak Hearing needed a stronger digital presence and an operating system that could scale bookings across clinics.
Challenge
Website lead capture, booking, and reporting were split across disconnected tools, creating manual bottlenecks.
Solution
We launched a conversion-focused website in 72 hours, connected booking automation, and delivered a custom Audiology OS for clinic operations.
100%
Appointments automated
18 hrs
Team time saved weekly
Marketing website walkthrough
Patient-focused website journey built for trust, education, and fast booking conversion.
How it was built
Sources in, one reporting layer, deliverables out
The visible result is the last column. Most of the work sits in the middle one — which is why replacing a report rarely fixes reporting.
- Sources
Website enquiry and booking requests
Captured on the new site instead of arriving by phone alone.
Clinic appointment calendar
Availability, appointment types, and clinician allocation.
Client and appointment records
The operational history the clinic already maintained.
Phone and email enquiries
Logged into the same intake path as web enquiries.
Integration layer
Integration and reporting layer
Source data consolidated, cleaned, and modelled once — then read by everything downstream.
- Deliverables
Conversion-focused website
Live in 72 hours as the front door for enquiries.
Automated booking flow
Appointments booked without manual coordination.
Audiology OS
Custom software running day-to-day clinic operations.
Operational visibility for the team
Around 18 hours a week returned from manual admin.
Related services used in this delivery
Explore the service pathways behind this result. Each link covers delivery scope and implementation detail.
Service link
Website Development
Launch Kit architecture used for rapid deployment and conversion-ready patient journeys.
Service link
Custom Software Solutions
Audiology OS implementation covering booking, workflow automation, and operational dashboards.
Service link
Power BI Dashboard Development
Analytics pathway for leadership visibility and clinic performance monitoring.
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