Privacy Policy

Personal Information

We collect personal information you provide directly to us, including:

• Name and contact information (email, phone, address)
• Company information and job title
• Project requirements and business information
• Communication preferences
• Payment and billing information

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Pages visited and time spent on site
• Device information and screen resolution
• Referrer information

We use your personal information for the following purposes:

• Service Delivery: To provide consulting, development, and support services
• Communication: To respond to inquiries and provide project updates
• Business Operations: To process payments and manage contracts
• Website Improvement: To analyze usage patterns and improve user experience
• Marketing: To send relevant updates and promotional content (with consent)
• Legal Compliance: To meet regulatory and legal requirements

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure hosting with regular security updates
• Access controls and authentication
• Regular security audits and monitoring
• Staff training on data protection
• Incident response procedures

We may share your information with:

• Service Providers: Cloud hosting, email services, payment processors
• Analytics Providers: Google Analytics (with consent)
• Legal Authorities: When required by law or to protect our rights
• Business Partners: With your explicit consent for specific projects

We never sell your personal information to third parties.

Under GDPR and Australian Privacy Law, you have the following rights:

• Access: Request information about data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing for legitimate interests
• Withdraw Consent: Revoke consent at any time

We use cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

You can manage your cookie preferences through our consent banner or browser settings.

We retain your personal information for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements

Typically, we retain client data for 7 years after project completion, and marketing data until consent is withdrawn.

Your data may be transferred to and processed in countries outside Australia. We ensure adequate protection through:

• EU-US Data Privacy Framework participation
• Standard Contractual Clauses
• Adequacy decisions by regulatory authorities

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

For questions about this privacy policy or to exercise your rights, contact us:

We will respond to your request within 30 days as required by law.

We may update this privacy policy from time to time. When we make significant changes, we will:

• Update the "Last updated" date
• Notify you by email if you've provided consent
• Display a notice on our website

Continued use of our services after changes constitutes acceptance of the updated policy.